Data Sub-Processors

Zenva Schools utilizes several sub-processors to assist in providing our services. These sub-processors may handle personal data as part of their services. Below is a categorized list of these sub-processors, including their names, the type of data they process, and their locations.

We ensure that all our sub-processors adhere to strict data protection and privacy standards. Each sub-processor has been vetted for their compliance with relevant data protection regulations.

Updates: This list is reviewed and updated regularly to reflect any changes in our sub-processors. Last updated: 20th May 2024

Cloud Hosting and Infrastructure

Sub-Processor NameService ProvidedData Types ProcessedLocationLawful Basis
DigitalOceanHostingNames, email addresses, IP addressesAustraliaContract
Microsoft AzureVideo Streaming, BackupsNames, email addresses, IP addressesAustraliaContract
Bunny.netVideo Streaming, CDNIP addressesUSAContract
CloudflareWeb Application Firewall (WAF) IP addressesUSALegitimate Interests

Analytics and Monitoring

Sub-Processor NameService ProvidedData Types ProcessedLocationLawful Basis
ZohoOneWebsite & Product AnalyticsIP addressesAustraliaLegitimate Interests
MixpanelProduct Usage ReportingIP addressesUSALegitimate Interests

Marketing

Sub-Processor NameService ProvidedData Types ProcessedLocationLawful Basis
ZohoOneMarketing, CRM, Forms, WebinarsNames, phone numbers, email addresses, IP addresses, school addressAustraliaConsent

Customer Support and Communication

Sub-Processor NameService ProvidedData Types ProcessedLocationLawful Basis
ZohoOneCustomer Service, Email NewsletterNames, phone numbers, email addresses, IP addresses, school addressesAustraliaContract
TwilioTransactional Email (e.g., password reset)Email addressesUSAContract

Productivity

Sub-Processor NameService ProvidedData Types ProcessedLocationLawful Basis
Google WorkspaceEmailing, Documents, Employee Device ManagementNames, phone numbers, email addresses, IP addresses, school addressesAustraliaContract
XeroBookkeeping and InvoicingNames, phone numbers, school addressesAustraliaLegal Obligation

Single Sign-On (SSO) Providers

Sub-Processor NameService ProvidedData Types ProcessedLocationLawful Basis
Microsoft AzureSSOemail address, IP addressAustraliaContract
GoogleSSOemail address, IP addressAustraliaContract